Legal

Delete Your Account

Last updated: April 5, 2026

You can delete your ooverlap account at any time. This page explains how to do it and what happens to your data.

1. Delete Your Account in the App

The fastest way to delete your account is directly inside the ooverlap app:

  • Open the ooverlap app and go to your profile.
  • Tap the settings icon (top right).
  • Scroll down and tap "Delete Account".
  • If you signed up with email, you will be asked to confirm your password.
  • Optionally provide a reason for leaving.
  • If you are the owner of any spaces, you will be asked to transfer ownership first.
  • Confirm the deletion.

Your account will be deleted immediately after confirmation.

2. Request Deletion via Email

If you cannot access the app or prefer to request deletion by email, you can contact us at:

contact@ooverlap.app

Please include the email address associated with your ooverlap account so we can identify and process your request.

We will process your request within 30 days in accordance with applicable data protection law.

3. What Happens When You Delete Your Account

When your account is deleted, we take the following steps:

  • Your profile information (name, bio, photo, links) is removed or anonymized.
  • Your authentication credentials are permanently deleted — you can no longer sign in.
  • Your chat messages are anonymized to "[Message from deleted user]".
  • Your memberships in spaces and groups are removed.
  • Your rides are cancelled.
  • Your uploaded profile images and avatars are deleted from storage.
  • References to your user ID across the platform are removed or anonymized.

Because ooverlap includes collaborative features such as events, polls, lists, and shared galleries, some contributions may remain within the event context but will be anonymized so that other users can no longer identify you.

4. Spaces You Own

If you are the owner of one or more spaces, account deletion will schedule those spaces for deletion unless you transfer ownership to another member beforehand.

The app will prompt you to transfer ownership during the deletion process. We recommend doing this before deleting your account to avoid disruption for other members.

5. Data Retention After Deletion

After account deletion, we may retain limited information where required by law or necessary for:

  • security and fraud prevention;
  • dispute resolution;
  • legal compliance and enforcement;
  • backup restoration cycles (generally up to 30 days).

For full details on how we handle personal data, please refer to our Privacy Policy at https://ooverlap.app/privacy.

6. Contact

If you have any questions about account deletion or your data, contact us at:

contact@ooverlap.app

Postal address: Michel Chamoun, Alsterdorfer Straße 488, 22337 Hamburg, Germany.

Delete Your Account · ooverlap